Hi there! 👋
I'm Nicole Cox 👩🏻
Content Designer / UX Writer 💻
I have 10 years of writing experience, 5 years of UX experience, and a background in advertising creative. I'm based in the Metro Detroit area. Right now, I'm a Principal Content Designer at Discover Financial Services.
My work approach includes:
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naturally implementing strategic end-to-end and design systems thinking
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proactively seeking collaboration and critiques to make the end product better and build relationships
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being a stickler for using, but also knowing how and when to push the boundaries of, guidelines, standards, design systems, and requirements
My intrinsic and pragmatic sense of curiosity is what drives me, but my ability to turn chaos into clarity is what makes me a really valued and trusted partner.
Some experiences I've delivered:
Native Payment Programs
Bringing a web product to the native mobile app and reimagining the experience with through concept user testing.
Cash Into Checking
Renewing a legacy web product experience in the mobile app making it easier for customers to get the cash they need.
Income Data Capture
Building an engaging experience for customers to update their info in less clicks.
evlive Chevy Bolt Tax Credit Check
Providing a place where car shoppers can quickly check federal tax credit eligibility.
I'm currently open to opportunities
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I want a workplace that will:
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Support continuous growth, challenge me, and allow me to expand my expertise across new platforms and industries.
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Provide a collaborative, close-knit team where I can partner with designers, researchers, product owners, and SMEs.
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Allow the team to shape human-centered experiences that are meaningful, measurable, and impactful at scale.